Drake International is a recruitment agency that provides staffing solutions to businesses in Australia and around the world. This company helps businesses find and hire qualified employees for original positions across a wide range of industries.
In this article, we discuss the core services offered by Drake International agency, the reason it attracts more people in Australia, and its online reputation based on reviews.
About Drake International Recruitment Agency
Drake International is a global workforce recruitment agency that provides staffing solutions to businesses across different industries in Australia founded in 1951. The company has over 25 branch office locations, with its national office situated in Melbourne.
More so, since it was established, Drake has had a rising presence in 12 other countries and continues to spread its wings across different industries.
In addition to staffing solutions, Drake also offers talent management services to help businesses improve their workforce. More so, Drake International makes waves in the recruitment industry due to its dedication to affecting businesses positively by providing qualified workforce solutions and also, taking a path in the after-recruitment process.
Relevant: 10 Biggest and Best Sweden Recruitment Agencies (Revised)
Area of Expertise for Drake International
The Drake International recruitment agency covers a broad range of industries while serving both candidates seeking job offers and employers seeking staff to make up its workforce. In this section, we discuss Drake’s area of expertise and what job vacancies or opportunities it offers the most.
Drake’s area of expertise offers the following job listing:
- Customer service
- Executive
- Government
- HR
- IT & Digital
- Manufacturing
- Office & Administration
- Retail
- Trades & Technical
- Warehousing procurement & supply chain
1. Customer Support:
Drakes understands the roles of customer service providers and ensures it employs or considers candidates who are highly skilled to ensure the continuity of its client’s reputations. Drake offers complete recruitment agency service in hiring skilled customer service professionals across Australia from different industries on a temporal, permanent, or contract basis.
Common Customer Service (Official Website)
- Call center staff
- Inbound and outbound call center staff
- Call center management
- Team leaders, call center managers, operations, advisor
- Customer service
- Experience officers, analysts, advisors, representatives, operators, administrators, manager
- Data management
- Data clerk, data entry, order entry
- Sales
- Sales support, sales coordinator, sales administrator, sales representative
- Customer care specialists
- Customer experience, customer journey, front-of-house – receptionists
2. Drake Executive
Drakes take priority in filling up C-suit executive-level roles. Its level of excellence has given it the title of Australia’s Number One Executive recruiters. The company offers executive search for both private and public sectors across different industries. Some of the top searched jobs under this role are;
- Procurement & Supply Chain
- Manufacturing
- Manufacturing
- Government Retail
- HR Strategy & Leadership
- Cyber Security
- IT
- Banking & Finance
2. Drake Government
Popular jobs found under this category are;
- Executive Recruitment
- Accounting and Finance
- Marketing and Digital
- Legal and Procurement
- Administration Support
- Technology
- Contact Centre
- Project Management
- Policy and Strategy
- Health Professionals
- Hospitality
- Trades and Laborers
3. Drake HR
Job roles under HR categories are:
- Learning & Development
- Change Management
- HR
- Organisational Development
4. Drake Manufacturing (Drake Website)
Some popular job roles in manufacturing include the following:
- Voice Pickers
- Manufacturing/Production Workers – Osborne
- Production Managers
- Assembly Operators
- Container Unloading/Destuffing
- High Reach Forklift Operator
- Pick Packers
- Production MIG Welders
5. Procurement and service chain
Some common jobs under the procurement and service chain in Drake International include the following:
- Logistics
- Supplier Relationship
- Supply Chain
- Procurement
- Planning
- Contract Management
- Distribution
- eCommerce
Drakes Recruitment Services
Drake helps your company save more of its staffing costs by handling the entire process, from the application process to selection, interviewing, and onboarding. You can trust Drake International to cover your business acrose all staffing categories including
- Banking & Finance
- Contract Staffing
- Disability & Healthcare (Drake Medox)
- Drake Education
- Drake Employment Services
- Drake Executive
- Drake Recruitment Services
- Temporary staff – Blue Collar – Labour Hire
- Temporary staff – White Collar etc
Drake International’s Talent Management Solutions
Drake offers talent management solutions that help organizations function effectively by cultivating the following:
- Focus on attraction and retention: Drake aims to help businesses attract and retain top talent through various methods, like recruitment, assessment, and onboarding.
- Employee engagement and development: Also, the company emphasizes employee engagement and development through training programs, performance management, and career development initiatives.
- Increased productivity and performance: Drake’s goal is to improve organizational productivity and performance through enhanced workforce talent and engagement.
- Flexible and customized solutions: Drake offers flexible and customized solutions tailored to the specific needs of each business.
Drake provides efficient talent management via the following services:
- Drake Analytics
- Drake Biometrics, powered by Evolt
- Career Transition and Outplacement Services
- Drake P3 Personality Assessments
- Drake Training
- Drake WellbeingHub
- Engagement Surveys
- Exit Interviews
- Mastering the Virtual Sales
- Team Building
- Top Performer Profiling
Drake International’s services for Job Seekers
Drake International offers a comprehensive range of services for job seekers. This service aims to help job seekers find new jobs, develop their careers, and acquire the skills and knowledge they need to be successful in the workplace.
1. Job Search Support:
- Access to a wide range of jobs: Drake International offers a large database of available jobs across various industries and locations. You can search for jobs by keyword, industry, or location on their website.
- Resume and cover letter assistance: With Drake, you have access to resources and guidance on crafting effective resumes and cover letters that will grab the attention of potential employers.
- Interview preparation: Get access to interview tips and mock interviews to help you feel confident and prepared when you meet with hiring managers.
2. Career Development:
- Career guidance and coaching: Drake International offers career guidance and coaching services to help you identify your strengths, interests, and career goals. The website also helps you develop a career action plan to achieve your goals via its blog content resources.
- Training and development programs: They offer various training and development programs to help you acquire new skills and knowledge that will make you more competitive in the job market.
- Networking opportunities: They can connect you with professionals in your field through networking events and workshops.
Pros and Cons of Collaborating with Drake International Recruitment
Based on information from Drakes’s official website and popular review sites like Indeed and Glassdoor, here’s a breakdown of the pros and cons of working with Drake International:
Pros:
- Wide range of services: Drake International offers different services for both job seekers and employers, including recruitment, talent management, and career development. This can be particularly helpful for businesses looking for a one-stop shop for their HR needs.
- Experienced team: Their team consists of experienced recruiters and HR professionals who can provide valuable insights and guidance throughout the job search or hiring process.
- Global reach: With a presence in Australia and other countries, Drake International can help businesses find talent from a wider pool of candidates.
- Focus on quality: They emphasize finding qualified candidates who are a good fit for the job and the company culture.
- Positive reviews: Many job seekers and employers have positive things to say about their experience with Drake International, particularly commending their communication, efficiency, and professionalism.
Cons:
- Limited information on the website: The Drake International website could be improved by providing more information about their specific services and pricing.
- Mixed reviews: While there are many positive reviews, there are also some negative reviews from job seekers who felt they were not treated fairly or who did not have a positive experience with the recruitment process.
- Potential for high fees: Recruitment agencies like Drake International typically charge fees for their services, which can be expensive for some businesses, especially small businesses.
- Focus on short-term placements: Some reviews mention that Drake International may prioritize short-term placements over long-term career development for job seekers.
Conclusion on Drake International Recruitment
Drake International appears to be a reputable recruitment agency with a wide range of services to offer both job seekers and employers. However, it is important to weigh the pros and cons carefully before deciding whether to collaborate with them. It is also advisable to read reviews from both job seekers and employers to get a well-rounded picture of their services.
