Restaurant Manager – Queens Hotel Gladstone
Job Description
About the role
We are seeking an experienced and dynamic Restaurant Manager to join our team at the Queens Hotel Gladstone. In this full-time role, you will be responsible for overseeing the daily operations of our bustling restaurant, ensuring exceptional customer service and driving financial performance. The role is based in Gladstone, Queensland.
What you’ll be doing
- Manage and lead a team of restaurant staff, including wait staff, bartenders and hosts
- Oversee the daily operations of the restaurant, including menu planning, inventory management and budgeting
- Ensure exceptional customer service and a positive dining experience for all guests
- Monitor and analyse restaurant performance metrics to identify areas for improvement
- Foster a positive and collaborative work culture within the restaurant team
- Liaise with the hotel management team to align restaurant operations with overall business objectives
- Ensure compliance with all relevant health, safety and licensing regulations
What we’re looking for
- Minimum 3-5 years’ experience as a Restaurant Manager or in a similar leadership role within the hospitality industry
- Strong customer service orientation and the ability to lead and motivate a team
- Excellent problem-solving and decision-making skills, with the ability to think strategically
- Proficient in inventory management, budgeting and financial reporting
- Thorough understanding of food safety, liquor licensing and other relevant industry regulations
- Qualifications in Hospitality Management or a related field would be highly regarded
What we offer
At the Queens Hotel Gladstone, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:
- Opportunities for career development and progression
- Flexible working arrangements to support work-life balance
About us
The Queens Hotel Gladstone is a leading hospitality destination in the heart of Gladstone, Queensland. With a rich history dating back to the 1800s, the hotel is a beloved local landmark and a hub for the community. We pride ourselves on delivering exceptional customer service and creating memorable experiences for our guests. As part of our team, you will have the opportunity to contribute to the continued success and growth of our business.
If you are passionate about the hospitality industry and eager to take on a challenging and rewarding role, we encourage you to apply now.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years’ experience do you have as a restaurant manager?
- Do you have experience with menu planning & costing?
- Do you have experience with inventory management?
- How many years of people management experience do you have?
- Do you have customer service experience?
- How many years of hotel management experience do you have?
