Bank Customer Service Assistant

Application ends: February 10, 2023
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Job Description

Whitehaven, England

Bank Customer Service Assistant Band 2 – WCH

The West Cumberland Hospital (WCH) Service Desk, Reception Services and Security Office are essential functions within the Trust’s Facilities Department.

Tasked with providing front-line receptionist duties, the post holder will also support the staffing of the WCH Security Office which undertakes a wide range of security and emergency response tasks including the answering of emergency/cardiac telephones, reviewing of on-site CCTV footage and communications via bleep and radio systems.

To effectively operate the site Service Desk and associated systems, the post holder will be required to log all service requests and communicate effectively with the Estates & Facilities staff in a professional manner.

To provide reception services to the hospital in locations as required.

This position requires the post holder to be able to work up to 12 hour shifts and shifts are within a 24/7 environment which includes weekend and bank holidays.