Associate Billing Specialist

January 13, 2023
Application ends: January 30, 2023
Apply Now

Job Description

New York, NY

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.

In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!

We are looking for an Associate Billing Specialist to join our team. The role will be responsible for the processing of all billing inquiries, daily invoice verifications, and being the focal point for addressing billing inquiries and activities.

What You Will Do:

  • Process all billing inquiries in a timely fashion.
  • Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.
  • Responsible for verifying and processing daily invoices.
  • Be the focal point for addressing billing inquiries and activities for customers and provisioning permissions, sales, and support.
  • Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
  • Support the collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation.
  • Contribute to the team’s mission to improve data flows, optimizing our processes, and ensuring accounting output is accurate.

This is the perfect job for someone who has:

  • Completed a degree in finance/economics/business management preferred
  • Have a good technical and system understanding
  • Minimal to no prior billing experience required
  • Proficiency with MS Windows Office Suite and G-drive (advanced user of Excel preferred)
  • Superb attention to detail and strong analytical abilities
  • Excellent organizational, interpersonal, and communication skills
  • Ability to work with the corporate office and to be self-motivated
  • Ability to learn quickly and keep up in an ever-changing environment
  • High level of confidentiality, discretion, and professionalism
  • Ability to produce well-written, professional documents (spreadsheets, email, etc)
  • Ability to follow directions, meet strict deadlines, and work independently
  • Ability and genuine desire to develop positive and productive working relationships with both internal and external customers
  • Excellent English – written and spoken.
  • Salesforce experience – a plus
  • 3rd party billing system experience – a plus
  • Working Mondays through Fridays – Hybrid model

*All Similarweb offices work in a hybrid model, so you can enjoy the flexibility of working from home with the benefits of building face to face connections with fellow Similarwebbers.*

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

This position may be based in one of several locations. If your position will be based in SimilarWeb’s New York City office or will require travel to the New York City office, your offer will be contingent upon proof of COVID-19 vaccination, as required by the New York City Commissioner of Health and Mental Hygiene.

The base salary range for this position in New York City is $48,000 to $93,500 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave.

Individual compensation is based upon a number of factors, including qualifications and relevant experience.

The base salary range above is for the New York City metro area, and could vary for candidates in other locations.

Please note: We’re unable to sponsor employment visas at this time.

#LI-SS #LI-Hybrid