There are several career paths in management, including managers, project managers, store managers, and others. Managers play a critical role in the success of any organization. These professionals are administrators of organizations, they are responsible for leading a team of employees to meet goals and achieve performance metrics.
So if you are interested in becoming a manager, it is helpful to know what the job is like and to understand the basic roles of the job. However, the most important thing about becoming a manager is included in the interview process.
It is often said that a manager’s job interviews can be quite challenging. However, with preparation you can nail any interview session. Therefore, in this article, we will discuss common management questions and answers that will help you practice.
Management Questions and Answers
Below are management questions and answers:
1. How Do You Measure Success?
This is a management question that allows the employer to identify how you measure your employee’s success and how you set and meet goals. You can answer this question by discussing your view on how all employees may have different metrics for success depending on their role in the company and their level of experience.
Sample answer: As a general manager, I understand that every employee has different metrics for success, depending on their role in the company and their level of experience, so I aim to measure my team’s success based on their task completion rate and customer satisfaction scores. Also, conduct regular performance reviews and provide constructive feedback to support each individual’s growth and development.
2. How Do You Motivate Your Employees?
This management interview question is an opportunity to show the hiring manager your management style and how important you take motivation. You can give your answer by discussing the tactics you use to motivate your employees and how well it has worked.
Sample answer: I know everyone responds to different motivations, so I usually hold group meetings to answer my employees’ questions and listen to their problems. Also, I motivated them by setting goals that would help them complete each week’s tasks, gave them feedback on their project, and acknowledged their hard work, which helped increase their productivity.
3. How Do You Delegate Tasks?
This question is an important management question that enables the hiring manager to know your ability to identify team member’s strengths and assign them tasks accordingly. This question will enable you to describe your management approach and help you show the interviewer how you recognize your team’s talent and ability.
Sample answer: I know that everyone has different abilities and skills, so I strive to identify my team member’s strengths before assigning tasks. In my last position, I always did this before assigning any tasks, and it has always helped everyone on the team.
4. How Do You Establish Rapport With New Employees?
A hiring manager may ask this question to identify your management approach. Also, most interviewers ask this question to know how easy it is for you to break the ice and build rapport with a new employee on the first day at work.
Sample answer: Whenever a new individual is employed, I have a one-on-one meeting with them to discuss the culture of the company and to discuss my expectations from them. I also try to learn how they would like to be managed. I get to know them and I try to learn how to be effective when I communicate with them.
5. How Would You Describe Your Management Style?
This question allows you to show the interviewer your methods for managing and leading a team. For example, some managers have a Laissez-faire management style, which means they allow their team members the freedom to make their own decisions and manage their desks. Know that the hiring manager is not looking for any particular management style. However, be able to support your answer with examples and experience.
Sample Answer: During my previous management position, I focused mainly on training and encouraging my employees thoroughly on how to successfully perform their jobs. I made sure to demonstrate decision-making and problem-solving, which provided the employees with opportunities to make decisions on how to solve their problems on their own.
I acted as a mentor instead of a manager and I often used the Laissez-faire management style and established a better working relationship that combines freedom and guidance with my employees. This method helped promote trust and resulted in more productivity.
6. How Do You Perform Working Under Pressure?
This interview question is a way for your interviewer to know whether you can handle multiple tasks at a time, or not. You can give your answer by discussing how you manage working under pressure.
Sample answer: Whenever I am working under pressure, I often utilize my skills and ability to handle every situation calmly. I tend to divide my work into small tasks and prioritize them. This way, I do not feel pressured even if there’s pressure, and each work will turn out successful.
7. How Do You Handle Conflict Between Team Members?
During the interview process, a hiring manager may ask you this question to identify your strengths and determine if you can successfully handle and address challenging moments while maintaining a positive work environment. You can give your answer by focusing on experience and discussing a time you resolved tension among your team.
Sample answer: I understand that avoiding miscommunication comes down to using the right method of speech and text. However, it is a fact that mistakes happen, so when there’s a miscommunication between two employees, I try to listen and understand both sides of the story to avoid misjudgment. I focus on finding the cause of the disagreement and finding a way to resolve it while satisfying everyone’s needs.
8. How Would You Handle An Unhappy Client?
Knowing how to answer this question can be a deciding factor in whether or not you get the job. While there’s no single correct answer to the question, there are certain qualities that the employer is looking for like your problem-solving abilities and approaches. When answering this question, you may recall situations from the past and quote them as examples.
Sample answer: In my previous position, I encountered an angry customer who was upset because their project did not turn out as they had expected, despite the instructions and preferences that they had shared. The team responsible for the project could not grasp the customer’s vision for the project, and they did something less appealing.
Also, when the customer expressed their dissatisfaction, I assured them that this was just a part of the project’s process and that it could be fixed easily. I rechecked the instructions and preferences the customer shared and focused on solving the issues. This time, I made sure I understood every bit of what the customer wanted, and within a few days, we delivered the project successfully. The customer was happy with the final result, they kept doing business with us until the day I left the company.
9. What Are The Qualities Of A Good Manager?
Most interviewers ask this question to check if you have an understanding of what a good manager should possess. Therefore, when answering this question use your response as an opportunity to highlight your skills, experience, and character.
Sample answer: To me, I think an effective manager needs to acquire the skills needed to build effective teams and obtain the traits that make team members trust in you. So, some of the skills a good manager should possess, include leadership, problem-solving, communication, and strategic thinking as well as, planning, budgeting, and business development skills.
10. Why Do You Want To Be a Manager?
By asking this question, the interviewer wants to know what inspired and motivated you to become a manager, so be honest and sincere, keep your answer relevant, and brief, and highlight the qualities and experience you possess as a manager. Talk about why you are interested in a management role in general.
Sample answer: I have always been interested in becoming a manager and working with a team to help them improve through motivation and guidance that will assist in reaching their goals.
Things to Keep In Mind during Management Interviews
It is crucial to remember that a manager job interview is an opportunity for the interviewer to learn more about you and also an opportunity for you to learn more about the company. As such, there are a few things you need to keep in mind during the interview process.
1. Dress Appropriately
It is crucial to know that, the way you dress speaks about your personality, attention to detail, and professionalism. Do not dress casually, dress professionally, and also be sure that what you wear is neat.
It is vital that you remain respectful all through the interview session. Be professional and polite to everyone you encounter during the interview, from the receptionist to the interviewer.
3. Practice Your Non-Verbal Communication
Nonverbal communication is the way you communicate with others without using your words. This includes your body position, facial expressions, physical gestures, eye contact, and other nonverbal cues that send messages to others. Practicing your non-verbal communication will help you answer interview questions confidently.
4. Research the Company
Before going for an interview, you should have a good understanding of the company you plan to work for. Therefore, familiarize yourself with the company’s culture, values, products, and recent projects. This will help you during the interview process.
Interview questions are designed to help the interviewer learn more about the candidate applying for the position. While interviews can be nerve-wracking, preparing and practicing will help you ace the interview and secure the job. That is why, this article has provided management questions and answers to help you practice, as well as vital tips to help you prepare.