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Reception Team Member – FULL TIME

Job Expired

Sutton, London, England

Job Overview

Reception Team Member – FULL TIME

HI London – Sutton

**Our Grand Welcome to you of a £1k bonus when joining our group**

The Opportunity

An exciting opportunity has arisen for a front office superstar to join this hotel, creating memorable experiences, and maintaining high levels of service at all times.

You will be a positive and engaging professional with a passion for making guests smile and will receive guests in a professional and friendly manner, handling all customer check-ins’ or inquiries.

As the front-facing member of the team, you will ensure you are always presentable engaging in positive communication with the team and department, always acting as a professional, and delivering consistently exceptional service to all guests.

Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
  • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
  • Refer a friend scheme from £500 to £1000 per referral.
  • Access to 24/7 Online GP Service – 24/7 access for all employees so they can talk to a doctor when they really need to most.
  • Hospital Plan.
  • Online Health Portal.
  • Eye Care.
  • Employee Discount Schemes – 100’s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Health Screening.
  • Pension Scheme.
  • Free meals on duty.
  • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

  • You will be a passionate and engaging individual.
  • Highly motivated and pro-active; acting with professionalism and positivity in all interactions.
  • Strong organisation and planning skills and the ability to prioritise appropriately.
  • Excellent IT skills (MS Office, Financial systems) and numeracy
  • Experienced in hospitality software such as Opera, Brilliant etc would be desirable but full training will be given.
  • Excellent oral and written communication skills
  • Ability to work under pressure.
  • Ability to work alone and unsupervised.

Hotel

Holiday Inn London – Sutton hotel places you a short walk from Sutton train station and steps from town centre shops and restaurants.
At nearby Sutton station, fast trains to London Victoria take half an hour. On-site parking is available at the hotel, and Gatwick (LGW) and Heathrow (LHR) airports are both under a 45-minute drive away.

The Academy’s 8 versatile, naturally lit event spaces can host functions from board meetings to receptions for up to 180 guests. Business travellers are close to several corporate HQs, and a Business Centre with printing facilities is available.

A short drive away, you can enjoy horse racing at Epsom Downs. Thirty minutes by car takes you to the rides and zoo at Chessington World of Adventures, Hampton Court’s maze and palace, or Centre Court tennis at Wimbledon..

 

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