Lichfield, England
Job Overview
You will be using a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. You will be expected to offer expert information and guidance to guests and visitors whilst actively promoting the hotel’s facilities to ensure guests extract the maximum benefit from their stay.
The successful candidate will have outstanding customer service and communication skills as the role involves dealing with customers both face to face and over the telephone. IT skills are also essential. Previous hotel reception experience is preferred but not essential as full training will be given.
- A part-time permanent contract (following a successful probationary period)
- All overtime paid
- Additional holiday for long service
- Enhanced rate of pay for working on key bank holidays
- A Company reward scheme where you are rewarded for your hard work
- Hotel and spa discounts
- Discounts when dining in our restaurants or attending one of our special events
- Discounted gym membership at our sister hotel Moor Hall Hotel & Spa
- Employee assistance programme
- A uniform
- Meals on duty
More Information
- Salary Offer: *********
- Experience Level : Internship
- Salary Type: Annual