Customer Support Agent Marcus by Goldman Sachs

Milton Keynes, England

Job Overview

YOUR IMPACT

We’re looking for people that have a passion for customer service and digital banking to join our growing customer support team. Are you an experienced customer service professional or have a desire to build a career in customer services?

Marcus is a fast growing and exciting new start up consumer bank function, formed by Goldman Sachs in 2016. We focus on career development and growth.

If you are seeking a career and not just a job, this role is perfect for you!

Role responsibilities will include the following:

• Answering queries regarding our Marcus system via phone or email
• Working with multiple systems, taking action on accounts and troubleshooting
• Providing navigation support to customers and clients
• Supporting colleagues with queries

If you are passionate, skilled in customer service, career motivated and willing to learn new skills then apply below!

We look forward to your application- a member of the talent acquisition team will be in contact with you to discuss this exciting opportunity.

Job Type: Full-time

Additional pay:

• Performance bonus

Benefits:

• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Milton Keynes, MK7 8LF: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)