Technical Support Officer, Media Production

Application ends: July 31, 2024
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Job Description

Full-time, Ongoing position
Parramatta South Campus

About Western
Western Sydney University is a modern, forward-thinking, research-led university, located at the heart of Australia’s fastest-growing and economically significant region, Western Sydney. Boasting 11 campuses in Sydney and campuses in Ho Chi Minh City, Vietnam, and Surabaya, Indonesia – and more than 200,000 alumni, 50,000 students, and 3,5000 staff, the University has 12 Schools with an array of well-designed programs and degrees carefully structured to meet the demands of future industry.

About the role
The Office of Teaching & Research Technical Services is seeking a highly motivated individual with a degree in media production or an equivalent combination of relevant experience and education/training, to join one of our technical support teams. The Technical Support Officer will provide technical expertise and support to the practical learning activities related to screen media production. Duties include preparation and demonstration of video, audio, and lighting equipment, and producing, recording, and editing screen media materials. Provide students and academic staff advice and access to industry-standard media production equipment. The incumbent is expected to perform their work with minimal supervision and to liaise with other technical and academic staff to achieve high-quality outcomes.

Further information about Teaching & Research Technical Services can be found at

Applicants should be aware that this role will be based at the Parramatta South campus, however, as Western Sydney University is a multi-campus university travel to other campuses may be required when operational needs arise. Hours of work for employees in Teaching & Research Technical Services may vary due to operational requirements in supporting teaching classes or research projects.

Western Sydney University highly values equity and inclusiveness. We have a proud history of doing so and consider this an important part of our social and civic responsibilities as a University. We strive to contribute to tackling inequalities and promoting wellbeing within our own institution, the Greater Western Sydney region, nationally and internationally. If you share our passion for creating a more equitable and inclusive world, and if you are ready to contribute to meaningful change, join us in our mission to promote equity, inclusiveness, and well-being.

What We Offer in Return
At Western Sydney University, we deeply value our staff and recognize their invaluable contributions that drive our mission and uphold our values. In return for your dedication, we offer:

  • 35-hour work week
  • 17% super contributions
  • Access to staff benefits – e.g. health and fitness programs such as fitness passports, café and restaurant deals, and many other goods and services

If this sounds like an opportunity for you, we want to hear from you! Apply now ensuring you carefully address each of the selection criteria in your application. Please review the position description for further information through the application link.

Remuneration Package: HEW Level 5 $94,265 to $106,603 p.a. (comprising Salary of $79,655 to $90,081 p.a., plus Superannuation and Leave Loading)

Position Enquiries: Please contact David Levy via email at

Recruitment Enquiries: Specific inquiries or issues with your application may be directed to the Recruitment Team at

Closing Date: 8:30 pm on Thursday 4 July 2024

Working Rights in Australia – Eligibility

Please note: Visa sponsorship is not available for this position. For an ongoing/continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident and provide evidence at the time of application.

Note – Only those applications submitted via the WSU online recruitment system will be accepted.

This is a re-advertised position, and previous candidates need not apply.