Systems Support Admin.-Companion Data Services

Application ends: March 31, 2023
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Job Description



Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Purpose
Provide system/production support and monitoring for applications, batch cycles, releases, projects, implementations, installations, etc. Participate in work sessions for system support and problem resolution.


Position offers the ability to work 100% remote in Virginia.

What you’ll do

  • Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for simple to moderate system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  • Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. May run necessary system backups. Review and/or create documentation for accuracy, future problems, and company standards.
  • Perform testing responsibilities as needed. Review all abnormal results/issues from previous processing cycles and verify that they have been logged/resolved.
  • Communicate with applications on-call persons to repair applications that ended abnormally. May perform corrective actions whenever possible to fix applications that end abnormally and/or notify appropriate area for resolution. Consult with senior level peers on projects of greater complexity.
  • Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.

To Qualify for This Position You’ll Need:

Required Education:

  • Bachelor’s degree in computer science, Information Technology or other job-related degree OR
  • 4 years of job-related work experience OR
  • 2 years of job-related experience plus an associate degree in computer science, Information Technology or other job-related degree

Required Work Experience:

  • 2 years of technical experience with systems analysis, design, and/or programming experience or other job-related IT experience.

Required Skills and Abilities:

  • Comprehends data storage techniques, basic database philosophy, database management, and simple programming techniques.
  • Good understanding of the requirements for maintaining production systems and the effect of program changes.
  • Understands how to use structured techniques in new program development.
  • Good understanding of development, quality assurance, and integration methodologies.
  • Good communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Pays attention to detail.

Required Software and Tools:

  • Working knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.

We Prefer That You Have:

Preferred Work Experience:

  • DRaaS experience

What We Can Do For You:

Our comprehensive benefits package includes:

  • 401(k) retirement savings plan with company match
  • Subsidized health plans and free vision coverage
  • Life insurance
  • Paid annual leave – the longer you work here, the more you earn
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness programs and a healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.