Job Description
Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups. Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities. Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives. Collaborate and consult with mid-level managers or cross-functional business partners. Provide work direction to less experienced Strategy and Execution staff.
In this role, you will:
- Manage a customer facing team who works with the customer to understand their needs to transition their Commercial Card program
- Ensure successful customer interaction, including timely setup and excellent communication
- Make daily planning, preparation and delivery decisions and resolve issues related to the workflow under direction of change implementation management leveraging interpretation of policies, procedures, risk, and compliance requirements
- Collaborate and consult with peers, and managers, interact directly with risk, compliance, and technology
- Manage allocation of people and financial resources for Implementation Consultants
- Mentor and guide talent development of direct reports and assist in hiring talent
Qualifications:
6+ months of Business Operations, Implementation, or Strategic Planning experience
1+ years of Leadership experience
Implementation experience
Desired Qualifications:
- 3+ years of financial services experience
- Commercial Card experience
See also: Companies in the USA Offering Visa Sponsorship
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