Overnight Healthcare Customer Care Representative
Job Description
Shifts Available:
-Sun-Tues 5:30 PM to 6 AM
-Weds-Sat 6:30 PM to 5 AM
Description:
Customer Service Representatives:
-Taking inbound calls from patients from the hospital or medical centers attached to the hospital
-Handling operator calls for switchboard, call for emergencies (security, weather, etc.), and taking after hours for doctor groups
-Will be placing outbound calls (general discharge, general observation, and stroke calls)
-Cannot give any advice over the phones when talking to individuals
Skills:
Customer Service, Call Center, Inbound Calls, CSR
Additional Skills & Qualifications:
MUST HAVE:
-At least 1 year of call center experience OR retail environment where they were handling a high volume of calls
-Understand they have a set schedule and breaks during the day
-Cannot get upset by emergencies or alarms (they have alarms going off all the time during the day)
-Someone who performs well under pressure
-Someone who can work in a fast paced environment and stressful environment (at times)
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
