Nursing Manager at SE Health, Toronto, Canada

Job Description

• Interface with service co-ordination and customer service to facilitate operational processes.
• Collaborate with Director, Staffing Solutions to meet benchmarks for operational efficiencies.
• Act as a resource to support quality service delivery
• Investigate, follow up and respond to client/staff incidents and complaints, risk issues and health and safety occurrences that require action before the next business day
• Inform appropriate individuals of complaints and incidents, risk issues, and health and safety occurrences that have been actioned and required follow-up
• Input client/staff complaints and incidents, risk issues and health and safety occurrences into Staffing Solutions data base and/or the Feedback/Risk Monitor
• Proactively communicate with clients, stakeholders, and staff, bringing information/issues forward to supervisors and management
• Attend external meetings when delegated by Director
• Interview and assist in the selection of health care staff to meet ongoing staff requirements.
• Facilitate training/orientation of new employees.
• Ensure appropriate scheduling/staffing/skill mix to meet service provision demands
• Ensure compliance with health & safety legislative requirements and internal procedures and programs for hospitals, Long-Term Care, clinics and other facilities.
• Collaborate with Human Resources Manager to utilize the Performance Management system to coach, support and evaluate employees.
• Compile, analyze, maintain, monitor and evaluate data to support evidence based decision making
• Co-ordinate in-services.
• Actively participate as a team member in project/program development and implementation.
• Conduct monthly client satisfaction surveys and other quality monitors.
• Work collaboratively with teams to support and guide them with team building, scheduling and resource management.
• Participate in an on call rotation.
• Participates in other projects as assigned

REQUIREMENTS:

• A regulated health care professional designation (RN) required and registered with CNO
• 3-5 years management or supervisory experience in a health care organization.
• Experience in critical care is an asset.
• Recent hospital experience would be preferred.
• General knowledge of professional practice
• Consistently models Saint Elizabeth’s values and core leadership competencies.
• Excellent interpersonal and verbal/written communication skills.
• Ability to work independently and as part of a team.
• Sound understanding of documentation standards.
• Critical thinking and sound problem solving skills.
• Demonstrated leadership skills.
• Excellent computer skills/knowledge and familiarity with scheduling systems are preferred.
• A vehicle and valid driver’s license – ability to travel.

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