Kennel Attendant/Receptionist – The Pets Hotel

Job Description

Casual Animal Attendant/Receptionist

Pet Resorts Australia in Port Melbourne are looking for an opportunity with a difference? A role with strong emotional reward and a sense of purpose? 

An opportunity has become available for an exceptional animal attendant/receptionist to join our The Pets Hotel team.

Successful applicant must be flexible for work across a 7-day roster and be available for the peak seasons such as school holidays and public holidays.

We are seeking a person who has had experience working in a similar role, someone who has STRONG canine handling skills, who has had experience in working with animals with varying temperaments and who is confident in assisting to train.

The successful applicant will have the following skills:

· Animal Husbandry- Proven animal husbandry and canine handling knowledge and experience. Cat and dog breed knowledge along with good behaviour / medical observation skills. Must be comfortable with handling dogs with varying size and temperament.

It is not enough to just “love” animals, you must also have a high level of experience within a similar industry.

· Teamwork– You must be able to work in a team environment, one where all staff members are respectful, communicate well and are able to depend on each other.

· Communication & Customer Service – Must have sound customer service experience along with exceptional communication skills.

· Physical ability / Time management – This role is physically demanding, must have a “can do” attitude and be prepared to work in all weather conditions. The position is fast paced and requires everyone to be able to manage their time and priorities to ensure all tasks are completed in a timely manner

Key Selection Criteria

· Strong Animal handling & training skills

· Strong understanding of reading & understanding dog behaviour

· Knowledge of cleaning and infection control procedures

· Ability to work with minimal supervision

· Team skills, and a positive loyal attitude

· Client communication skills

· Basic computer skills

· Current VIC driver’s license

Role duties & responsibilities

· Husbandry and handling of animals.

· Customer Service

· Monitor and report animal health.

· Upkeep and clean the facilities.

· Work in a team .

ALL APPLICATIONS MUST INCLUDE A COVER LETTER THAT ADDRESSES THE KEY SELECTION CRITERIA.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years’ experience do you have as a Kennel Attendant?
• Do you have customer service experience?
• Are you available to work public holidays?