Junior- to Mid-Level Project Manager at Red Cloud Consulting, Redmond, USA

Application ends: March 31, 2023
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Job Description

Responsibilities include but are not limited to:

  • Project management activities around the enterprise customer experience for Customer Connection Team
  • Driving routine calls/meetings, rhythm of business, key stakeholder interaction
  • Develop action plans and execute against those
  • Customer experience communications to key internal stakeholders
  • Provide regular status reports
  • Create & maintain Customer Connection Playbook
  • Communication with customers face-to-face, through video, email and calls and surveys
  • Customer data management and entry to CRM, including scrub of current files to ensure CRM is up-to-date
  • Create build packages and distribute/release through proprietary software
  • Provide reporting and develop spec for PowerBI dashboard for module programs
  • Event planning and execution

Required Knowledge, Skills, and Abilities:

  • First rate communication and organizational skills.
  • 3-5 years of Program or Project Management within a highly technical environment
  • Skill with PowerBI and Excel a plus.

Compensation range for position is $85,500 – 104,500 DOE.

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