Junior- to Mid-Level Project Manager at Red Cloud Consulting, Redmond, USA

Job Description

Responsibilities include but are not limited to:

• Project management activities around the enterprise customer experience for Customer Connection Team
• Driving routine calls/meetings, rhythm of business, key stakeholder interaction
• Develop action plans and execute against those
• Customer experience communications to key internal stakeholders
• Provide regular status reports
• Create & maintain Customer Connection Playbook
• Communication with customers face-to-face, through video, email and calls and surveys
• Customer data management and entry to CRM, including scrub of current files to ensure CRM is up-to-date
• Create build packages and distribute/release through proprietary software
• Provide reporting and develop spec for PowerBI dashboard for module programs
• Event planning and execution

Required Knowledge, Skills, and Abilities:

• First rate communication and organizational skills.
• 3-5 years of Program or Project Management within a highly technical environment
• Skill with PowerBI and Excel a plus.

Compensation range for position is $85,500 – 104,500 DOE.

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