Job Description
Clarity Ventures is seeking a junior project manager (with a heavy emphasis on being a customer advocate) to work with accounts and provide them updates on a regular basis. This role will require excellent communication skills, both internally and externally, and would likely benefit from someone with a customer service background.
Job Responsibilities
- Deliver updates to the client on a weekly basis
- Capture client requests and changes and submit them to the development team
- Schedule calls and meetings with the clients
- Manage customer’s expectations and escalate issues to management
- Respond to all client communications promptly
- Run and deliver status reports to clients on a regular basis
- Provide feedback on the product to management
- Coordinate with developers on progress and requirements
Required Skills
- Knowledge of the basic Microsoft Office Suite (Word, Excel, Outlook)
- Ability to type 50+ WPM
- Strong verbal and written communication skills
- Excellent note-taking skills
Preferred Skills and Experience
- Project Management Experience
- Technical Degree or Training with SDLC
- Technical Background
- Strong understanding of eCommerce websites and platforms
- Experience working in Time & Materials
Benefits
- Health Insurance, 401K, Profit Sharing, Generous Paid Time Off, Growth Opportunities, Positive and Educational Work Environment, Ongoing Training, Rapid Growth, Client Facing Experience
Interview Process
- Please – no faxes or phone calls. NO THIRD-PARTY CONTRACTORS, RECRUITERS, CORP TO CORP, OR CONSULTANTS.
- The interview process will be thorough, including several assessments and a real-world simulation of the role’s core responsibilities. Apply only if you demand of yourself the same standards of excellence that you look for in your development team.
Follow-up
- Clarity will communicate with you about the next steps if you are selected as a potential candidate for the position.
Job Type: Full-time
Pay: $45,000.00 – $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Compensation package:
- Yearly pay
Experience level:
- 1 year
Schedule:
- Monday to Friday
COVID-19 considerations:
We are fully remote, and any in-person events are completely optional.
Experience:
- SDLC: 1 year (Required)
License/Certification:
- Certified Scrum Master Certification (Preferred)
Work Location: Remote
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