Housing First Worker

Application ends: September 28, 2023
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Job Description

Salary: Up to £27,490
Job Type: Full Time, Fixed Term
Location: Wigan
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First principles. This is a fixed-term contract until March 2025. You will be covering the Wigan, Salford and Trafford areas.

What you’ll be doing

  • Delivering wrap around intensive, trauma informed support to people with multiple and complex issues within their own independence tenancies in the community
  • Maintaining accurate up to date records on the chosen case management system of progress against individual support plans; safety plans and outcomes information
  • Liaise with other agencies to facilitate access to support including Adult Social Care; Criminal Justice services; Health services; employment and training services
  • Regularly review the person centred support plan to update, record and monitor progress of caseload
  • Provide temporary cover for colleagues as required and participate in a rota of duties, to ensure that service delivery is available in the evenings; weekends and bank holidays
  • Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advise and accompanied visits
  • Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria
  • Promote, and encourage peer involvement within the service
  • Facilitate access to the personalisation fund via creative solutions to integrate people into the community and access accommodation
  • To be part of a rota providing out of hours access to telephone support to people using the service
  • To work flexibly to ensure that service delivery is available in the morning/evenings, at weekends and on bank holidays when required
  • To adhere to good practice Safeguarding procedures with a positive risk taking approach to ensure the wellbeing of vulnerable people

What you’ll need

  • Qualified to minimum GCSE grade C or equivalent in English and Maths

What we need from you

  • You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.
  • To have an understanding of the complex interdependencies of mental health and substance abuse and offending behaviour
  • A creative approach to problem solving, getting and keeping people engaged
  • Promote the rights, responsibilities and informed choice of the people receiving the service, acting as an advocate to promote independence
  • Know when to seek assistance or supervision and how to engage meaningfully in planned supervisions
  • Empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future
  • An understanding of the Housing First model and belief in the values and principles
  • Experience of data collection, administration and recording procedures with the ability to maintain accurate case notes and organise own case load to support the national evaluation
  • Demonstrable coaching skills in promoting independence
  • Professional and value led with integrity, inclusivity and respect for diversity
  • Ability to quickly build rapport; being persistent, determined and resilient
  • Ability and commitment to working with vulnerable customer groups and people with complex needs – at a pace and way in which they choose to work
  • Ability to work across Greater Manchester to meet service delivery demands when required

What we give you in return for your hard work and commitment

  • Pension |DC Scheme (up to 10% contribution from both colleague and Great Places)
  • WPA |Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
  • The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
  • Annual Leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
  • Lottery | Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50
  • Savings Club | You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
  • Sharing Greatness | Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.
  • Help with transport | We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.


  • Contact: Candidate Services
  • Reference: Totaljobs/208029
  • Job ID: 101046001