Groups & Events Sales Executive

Job Description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

We are currently recruiting for Groups & Events Sales Executive to join our Sales Team at The Londoner Hotel.

As a Groups and Events Sales Executive, you will play a crucial role in achieving our hotel revenue, profit, and customer satisfaction goals by developing and implementing strategies to boost hotel Groups & Events sales. Your responsibilities will include professionally and efficiently managing bookings from initial inquiry to final completion, exceeding customer expectations, and ensuring The Londoner becomes the preferred venue for all clients and booking agents.

Key Responsibilities:

• Demonstrate excellent oral and written communication skills when dealing with clients, colleagues, and other departments.
• Effectively prioritise tasks, manage resources and time efficiently, and understand the hotel’s positioning and services.
• Understand the cost/benefits of prospective business and vendor contracts, negotiate contracts for mutually beneficial outcomes.
• Apply sales techniques to gain maximum conversion of business after appropriate training.
• Maintain impeccable grooming standards and presentation skills.
• Demonstrate enthusiasm, commitment, and a desire for excellence in everything.
• Stay updated on the local market.
• Collaborate effectively with other hotel employees and managers to ensure teamwork.
• Possess proficient computer skills, including Microsoft Office suite, Delphi/Advance, and strong negotiation skills.

About You:

• Current Meetings and Events Sales experience within a 4 or 5 Star hotel environment.
• Excellent communication skills both verbally and written.
• Natural telesales ability including closing skills, tone of voice.
• Ability to effectively listen and position Edwardian Hotels London to meet client needs.
• Be able to generate revenue opportunities including up selling and proactive selling.
• Technical knowledge of hotel booking systems including Opera and Delphi.

Our Benefits Package:

• Competitive package which is in line with the current market
• Career development opportunities in a wide of range of training programs, plus exposure to a variety of different projects
• 28 days Holiday per annum including Bank Holidays.
• Complimentary hot meals, salad bar and beverages provided daily. As well as complimentary stays at any of our properties
• Uniforms provided per role requirement plus free laundry service
• Preferential accommodation rates for all Edwardian Hotels for Hosts, friends, and family.
• Discounts on food & beverage in all Edwardian restaurants, bars & spas. You will also have access to a dedicated page for employee discounts in some of the UKs most popular stores and outlets
• Auto enrolled into company pension scheme