Data Management Strategy & Governance Analyst at Cigna, Connecticut
Job Description
How you’ll make a difference:
Performs duties necessary to maintain the integrity of customer records and data associated with the Individual Book of Record (IBOR), according to established procedures and guidelines. Responsible for daily review and resolution of tasks. Provide communication regarding data quality concerns or other production issues.
Responsibilities:
Responsible for daily review and resolution of duplicate/linkage tasks using the IBM Inspector Tool.
Review all types of tasks based on the established workflow hierarchy (tasks: potential overlays, potential duplicates, potential linkages and review identifier).
Updates tasks as appropriate according to established procedures and guidelines, while meeting set expectations with metrics.
Provide timely and clear communication regarding production issues and business impacts, as needed.
Notifies Data Steward/Manager of errors and potential problems and provides appropriate follow up.
Maintains and protects confidentiality information.
Complies with all organizational and departmental policies and procedures.
Performs other duties as assigned.
What you should have:
Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
High School Diploma or equivalent
Excellent decision making abilities and effective problem solving skills. Ability to analyze data and make decisions based on the information gathered.
Analytical experience (e.g. data and process analysis, quality metrics, policies, standards, and processes) preferred.
Strong time management skills; organized with strong focus and excellent attention to detail.
Strong verbal and written communication skills.
Experience with Customer data analysis a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 26 – 39 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
