Customer Service Representative – VTS DENTAL LAB

Application ends: February 28, 2025
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Job Description

Join Our Winning Team as a Customer Service Representative!

Are you ready to make a difference in the world of dental care? If you have a passion for exceptional customer service and a background in the dental industry, VTS DENTAL LAB has an amazing opportunity just for you!

About Us:

At VTS DENTAL LAB, we’re not just a Dental Prosthetics manufacturer; we’re a family! With over 20 years of experience, we pride ourselves on our commitment to quality, innovation, and a supportive workplace culture. As Australia’s leading Dental Lab, we believe in investing in our people and fostering an environment where everyone can thrive.

What You’ll Do:

As our Customer Service Representative, you’ll be the heartbeat of our team, ensuring that our clients receive the outstanding service they deserve. Your key responsibilities will include:

  • Delivering Delight: Provide top-notch customer support by addressing inquiries and resolving issues with a smile.
  • Building Bonds: Cultivate strong relationships with our valued customers and ensure their needs are met.
  • Team Collaboration: Work closely with production and sales teams to create seamless operations and positive experiences.
  • Owning Solutions: Take charge of client queries, using your industry insights to provide expert assistance.
  • Manage Deliveries: Handle incoming and outgoing orders smoothly and efficiently.
  • Versatile Support: Assist with case entry, laboratory duties, and receptionist tasks, making every day varied and exciting!

What We’re Looking For:

We want enthusiastic individuals who thrive in a fast-paced environment! You’ll need:

  • Communication Superstar: Excellent verbal and interpersonal skills to engage with clients and colleagues.
  • Organised Operator: Strong organizational skills and a keen eye for detail.
  • Team Player: Ability to work independently while also being a key player in a collaborative team.
  • Dental Experience Required: A background in the dental Lab or clinic is essential. If you have the right passion and drive, we’re here to provide additional training to help you succeed! 

What We Offer:

  • Competitive Compensation: Enjoy a competitive salary and a commission structure that rewards your hard work.
  • Growth Opportunities: Take your career to the next level with opportunities for advancement.
  • Supportive Culture: Receive comprehensive training and ongoing support in a family-oriented environment.

How to Apply:

If you’re excited about joining a team that values dedication, innovation, and customer satisfaction, we want to hear from you! Send your resume to Joe@vtsdental.com.au and take the first step toward an exciting new career.

Join us at VTS DENTAL LAB and help shape the future of dental care while being part of a dynamic, caring family!

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a Customer Service Representative?
  • Do you have customer service experience?