Job Description
Join Our Winning Team as a Customer Service Representative!
Are you ready to make a difference in the world of dental care? If you have a passion for exceptional customer service and a background in the dental industry, VTS DENTAL LAB has an amazing opportunity just for you!
About Us:
At VTS DENTAL LAB, we’re not just a Dental Prosthetics manufacturer; we’re a family! With over 20 years of experience, we pride ourselves on our commitment to quality, innovation, and a supportive workplace culture. As Australia’s leading Dental Lab, we believe in investing in our people and fostering an environment where everyone can thrive.
What You’ll Do:
As our Customer Service Representative, you’ll be the heartbeat of our team, ensuring that our clients receive the outstanding service they deserve. Your key responsibilities will include:
- Delivering Delight: Provide top-notch customer support by addressing inquiries and resolving issues with a smile.
- Building Bonds: Cultivate strong relationships with our valued customers and ensure their needs are met.
- Team Collaboration: Work closely with production and sales teams to create seamless operations and positive experiences.
- Owning Solutions: Take charge of client queries, using your industry insights to provide expert assistance.
- Manage Deliveries: Handle incoming and outgoing orders smoothly and efficiently.
- Versatile Support: Assist with case entry, laboratory duties, and receptionist tasks, making every day varied and exciting!
What We’re Looking For:
We want enthusiastic individuals who thrive in a fast-paced environment! You’ll need:
- Communication Superstar: Excellent verbal and interpersonal skills to engage with clients and colleagues.
- Organised Operator: Strong organizational skills and a keen eye for detail.
- Team Player: Ability to work independently while also being a key player in a collaborative team.
- Dental Experience Required: A background in the dental Lab or clinic is essential. If you have the right passion and drive, we’re here to provide additional training to help you succeed!
What We Offer:
- Competitive Compensation: Enjoy a competitive salary and a commission structure that rewards your hard work.
- Growth Opportunities: Take your career to the next level with opportunities for advancement.
- Supportive Culture: Receive comprehensive training and ongoing support in a family-oriented environment.
How to Apply:
If you’re excited about joining a team that values dedication, innovation, and customer satisfaction, we want to hear from you! Send your resume to Joe@vtsdental.com.au and take the first step toward an exciting new career.
Join us at VTS DENTAL LAB and help shape the future of dental care while being part of a dynamic, caring family!
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years’ experience do you have as a Customer Service Representative?
- Do you have customer service experience?