Customer Service Representative I

January 16, 2023
Application ends: January 31, 2023
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Job Description

Fort Worth, TX

About you:

The Customer Service Representative is responsible to ensure the integrity of the data within the inventory management system and physical inventory are accurate in our internal system. This individual is required to actively engage through various information and systems as well as a formal communication across multiple customers the organization has. Additionally, this position requires to perform various processes such as: data entry, validating inventory traceability through integrates systems, reviewing order books, matching information from customer and internal portals. Due to the criticality of your work, you need to have a strong accuracy for data entry, knowledge and understanding of warehouse work instructions, policies, and procedures.


What you’ll need:

Respond with urgency and in a timely manner, as requested; be proactive in the approach to the assigned workload and business needs; and as trained. In addition, you will need:

  • Excellent communication, be a true team player and take pride in your work everyday
  • Ability and experience to work through account management problems involving multiple variables in standardized situations
  • Customer service skills to provide the best service in diverse situations
  • Minimum of 1-year previous experience in system portals data entry, preferred in aerospace industry
  • Microsoft Excel at an intermediate or advanced level

You will be aligned with our Incora Values of Courage, Collaboration and Commitment.

In return we will offer

An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class, brand-new state of the art facility that is CLIMATE-CONTROLLED but most importantly we will offer you the chance to become part of our Incora story.

  • Vacation, Personal/Sick time, Paid Holidays
  • Medical, Dental, Vision Health Benefits Available (Shared employer/employee costs)
  • Retirement Savings Plans
  • Company Sponsored Life Insurance
  • Voluntary Life Insurance
  • Supplemental Insurance Available – Critical Illness.
  • Referral Award Program

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Incora is currently required to comply with the White House E.O. 14042 and the Safer Federal Workforce Task Force issued COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors. Under these requirements, all new employees will be required to comply under full vaccination for COVID-19, and/or have an approved exemption for medical or religious accommodation.

Primary Location: US-TX-Fort Worth

Work Locations: Fort Worth HQ Office US 2601 Meacham Blvd Floor 4 Fort Worth 76137

Job: Sales and Marketing

Organization: Sales – Americas

Schedule: Regular


Job Posting: Jan 13, 2023, 6:14:29 PM