Customer Service Representative

January 16, 2023
Application ends: January 31, 2023
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Job Description

Newark, NJ

About us:

We’re Insurize Wise – a call center company that brings the human touch back into the business mix. We provide outsourced excellence to the businesses we assist, helping brands effectively handle customer issues that surface day-to-day.

We are looking for an Entry Level Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer customer calls and emails daily and help resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Salary:

$900 – $ 1300 per week

Duties:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.

Skills:

  • High school diploma or equivalent
  • Outstanding phone and email etiquette
  • Able to manage multiple accounts simultaneously
  • Exceptional communication skills