Account Manager (Bilingual in Chinese and English)

Application ends: July 31, 2024
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Job Description

An exciting opportunity has arisen within Australia’s fastest-growing Forex trading technology and brokerage service provider – ACY Securities.

At ACY Securities we offer our clients state of the art trading technology and educational resources that are suitable for both beginners and experienced traders. 

You are the point of contact with our clients and provide value-added services to ensure our clients are satisfied.

Your Main Responsibilities:

  1. Support leads to complete their application and convert them into sales
  2. Manage and maintain direct personal contact with an existing portfolio of clients
  3. Seek opportunities for up and cross-selling
  4. Respond promptly to client requests in relation to sales, pricing, and customer relations
  5. Monitor market trends and opportunities
  6. Contact both cold and warm leads and build rapport with prospective clients
  7. Conduct thorough needs analysis using a range of questioning techniques and active listening to identify sales opportunities

The Requirements

  1. Strong passion with the industry
  2. Strong communication skills (written and verbal) in English and Mandarin are a must
  3. Minimum 6 months in sales and customer relationship management experience is essential.
  4. Demonstrated ability to build rapport and build relationships.
  5. A go-getter mentality – you are a self-starter by nature and always looking for the next opportunity
  6. A commitment to achieving targets
  7. Great persuasive skills
  8. High energy and most importantly a positive attitude

Perks and Benefits:  

  • Employee Reward and Recognition Program
  • Paid Parental Leave
  • Pool table and table tennis in lovely pantry
  • Discounted corporate gym and health membership 
  • Free snacks and fruits

The Offer

This is a full-time position. You will be trained by the most experienced mentor in the industry. 

If you have the above skills and experiences and believe you can make a difference, please send us your Resume and Cover Letter with this application to address the above selection criteria.

We are unable to provide sponsorship for this position.