A hotel manager is an experienced individual in charge of the seamless operations of the hotel’s everyday activities is a hotel manager. In every hotel establishment, the role of the hotel manager is crucial as it guarantees customer satisfaction.
Find more useful information to advance your career as a hotel manager. Also, there is a free hotel manager CV sample in Word doc that you can use as a guide to write that CV that will attract employers and increase your chances of getting hired.
Note: If you need any form of assistance with your CV/Resume, you can contact us today. An expert will review or revamp your resume and help you improve it to better capture the key things that will help you stand out.
Duties Of A Hotel Manager
- Supervise staff
- Manage budgets
- Implement marketing strategies
- Handle interactions with customers
- Maintaining compliance with law and order among staff
- Plan and organize hotel activities
- Enhance customer satisfaction
- Promote the hotel
- Set and achieve sales targets
- Deal with complaints and troubleshoot problems accordingly
- Collaborate with contractors and suppliers
- Ensure effective security
- Inspect hotel premises and activities
Required Skills Of A Hotel Manager
- Excellent communication skills.
- Organisational skills.
- Ability to multitask.
- Time management.
- Leadership skills.
- Attention to detail.
- Customer service
- Operational skills.
- Financial management.
- Cultural awareness.
- Positive mindset.
- Dedication.
- Interpersonal skills.
- Conflict management skills.
- Team management.
What To Include In A Hotel Manager Resume
- Contact Information: Full name, Address, Email Address, and a link to your official website.
- Education: Highlight your academic journey and activities you were involved in while still studying.
- Work Experience (mention the role you played, the name of the organization, their location, duration, and the activities you carried out while working there.)
- Skills: Technical and Soft Skills (very important)
- Achievements or training
- Certifications/Awards
- Language
- Interests/Hobbies (optional)
All these sections will unfold as we delve deeper. So now let’s see how to write a hotel manager resume that will be convincing enough for recruiters to hire you even without much work experience.
How To Write A Compelling Hotel Manager Resume
Here is a step-by-step guide on how to write a compelling hotel manager CV. I’m certain that by the end of this section, you should know what to write and how to write your resume.
1. Write Contact Details
Make sure you don’t give unnecessary contact information about yourself so that you don’t end up turning the attention of your employer to someone else’s CV just because of a little mistake out of ignorance. So here is an example of how to write down your contact details in a resume.
WRONG
MR. TOCHUKWU PETER
Date Of Birth: 17th – July – 2000
Age: 24 years
Marital Status: Married
Religion: Free Worshipper
The above details don’t show any iota of professionalism, and it isn’t going to make a good impression on your employers. Hence here’s the right way to go about this.
RIGHT
TOCHUKWU PETER
Phone Number: +234 8XX XXXX
Email Address: fullname@gmail.com
Location: (City, Country)
Official URL: (link to an official platform)
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2. Mention Professional Skills
Highlight your professional skills. Ensure to only include the skills that are relevant to the job.
Soft Skills
- Communication
- Teamwork
- XXXXXXXXXXXXXX
- XXXXXXXXXXXXXX
Technical Skills
- Microsoft Office Suite
- Excellent Customer Service
- Conflict Resolution
- XXXXXXXXXXXXXX
- XXXXXXXXXXXXXX
3. Describe Work Experience
For your work experience, these are the details employers need from you. They are
- Title of the position
- Name of the organization
- Location of the organization
- Duration
- Activities you were involved in (3-6 bullet points)
Here is an example of how to write the work experience:
(Title of the position), (Name of the organization) || (Location of the organization) || (Duration)
- Managed XXXXXXXXXXX
- Conducted XXXXXXXXXXX
- Developed XXXXXXXXX
- Maintained XXXXXXXXX
4. Write Academic Journey
The education section is for you to demonstrate your academic prowess. This is what you ought to mention here
- The degree you acquired
- Course of study
- Name of the institution
- Location of the institution
- Entry year – Graduation year
Additionally, these too are important to enhance your resume
- Grades
- Research Project
- Majors
- Minors
- Notable Achievements
Here is an example of how to write it
Education
(Insert The degree you acquired/Course of study), Name of the institution || Location of the institution || Entry year – Graduation year
- Grades: 4.67 Magna Cum Laude
- Undergraduate Research Project: (insert title here)
- Achievements: (insert title here)
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5. List Your Certifications & Awards
Talk about the certificates and awards you have acquired, and see how that plays out for you. Going the extra mile to get these demonstrates enthusiasm and passion for the field and industry. This is what is required
6. Other Sections To Include
You can also include other sections like the following which will help give more weight to your resume.
- Hobbies or Interests: In this section, you will list the things you can be involved in outside work or what you always invest your time in. To tailor a good resume, ensure all your hobbies or interests are in line with the job role and the company values.
- Language: If you applied for a job in a multinational company and you are bilingual or multilingual, it is advised you mention it to help you get a chance with your employer.
- Special Talents: Do you have any special talent that relates to the job? If you answered yes, then why not mention it here also?
7. Write A Compelling Profile Summary
A well-structured profile summary gives a detailed summary statement of every other section written on the resume. Despite being a passionate hotel manager, avoid exaggerating or giving false information on your CV because employers often frown at that and can make you lose your chance of being hired. Therefore, ensure honesty at all times.
With that being said, look at the example below.
Hotel Manager CV Sample (Text Format)
VICTORIA CHUKWU
|| [Phone Number] || [Email Address] || [Address: City, Country] || [Official URL] ||
Profile Summary
An experienced and passionate certified Hotel Manager working with XYZ company. Has demonstrated success in driving revenue growth, enhancing guest satisfaction, and managing hotel operations. Possesses exceptional skills in revenue management, guest relations, and team management are geared toward delivering exceptional guest experiences and improving operational efficiency. Proven track record in achieving and surpassing targets while maintaining high standards of quality and service to drive profitability.
Work Experience
Hotel Manager – ABC Hotel – Nigeria | March 2023 – Present
- Successfully managed the hotel’s operations, including guest services, housekeeping, maintenance, and front desk.
- Developed and implemented revenue management strategies that increased room revenue by 15%.
- Led a team of 50 staff members, ensuring high levels of guest satisfaction through effective training and development programs.
- Implemented cost control measures that reduced expenses by 10% while maintaining high levels of guest satisfaction.
- Increased occupancy rate by 20% through the development and execution of targeted marketing campaigns.
General Manager– Lexie Resort – Nigeria | March 2020 – February 2022
- Developed and implemented a comprehensive guest relations program that resulted in a 25% increase in guest satisfaction scores.
- Improved revenue growth by 10% through the implementation of revenue management strategies and the development of new sales channels.
- Led a team of 75 staff members, providing effective training and development programs that resulted in high levels of employee engagement and low turnover rates.
- Successfully rebranded the resort, resulting in a 30% increase in brand awareness and a 20% increase in occupancy rate.
Assistant Hotel Manager – XYZ Hotel – Nigeria | March 2015 – February 2020
- Managed daily hotel operations, including front desk, housekeeping, and food and beverage.
- Successfully implemented cost control measures that reduced expenses by 15% while maintaining high levels of guest satisfaction.
- Developed and executed targeted marketing campaigns that resulted in a 10% increase in occupancy rate.
- Improved guest satisfaction scores by 20% through the implementation of a comprehensive guest relations program.
Professional Skills
- Hospitality
- Team Management
- Leadership
- Communication
- Problem-Solving
- Interpersonal
- Customer Service
- Marketing and Sales
- Time Management
Education
Bachelor’s Degree in Hospitality Management, [University Name], [Location], [Graduation Date]
Certification
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- Certified Hotel Administrator (CHA), [Certification Authority] | Year
- Revenue Management Certification, [Certification Authority] | Year
- Certified Food and Beverage Executive (CFBE), [Certification Authority] | Year
Free Hotel Manager Resume Downloadable Word Sample
Click here to download a copy of the free hotel manager resume. Be sure to avoid directly copying this CV in order to safeguard your future career prospects.
Conclusion: Hotel Manager Resume
Submitting a poorly written hotel manager resume despite ample work experience could significantly hinder your chances of getting hired. It’s crucial to tailor your resume compellingly to capture the employer’s attention. The information in this article will help you write a fitting hotel manager resume. However, should you ever need professional guidance, we can certainly assist you.
Need Assistance Writing Your Resume?
If you need the assistance of a professional to put together a good resume to convince a recruitment team of your strong points, contact us today and a CV writer will be assigned to you.
We trust that this information will contribute to career success. Cheers!