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What is Corporate Communications?
Corporate communications refer to how businesses and organizations communicate with internal and external various audiences. It includes the activities involved in managing and directing internal and external communications aimed at promoting a company’s corporate image.
Who is a Corporate Communication Officer?
A corporate communication officer is someone responsible for overseeing the communication efforts of an organization.
The communication officer is responsible for the brand’s communication with different target audiences including;
Customers and potential customers
Key stakeholders (such as the C-Suite and investors)
The media and general public
Government agencies and other third-party regulators
Duties of a Corporate Communication Officer?
A corporate communication officer can render services to a company through the following ways;
Devising communication strategies for the company
Creating information content to promote the company’s corporate image
Organizing workshop, training for staff members of his/her company
Corporate Communication Officer Resume Sample
Background: Corporate communication specialist with over 5 years of experience working in two different companies. I have garnered vast experience in internal and external communications, press releases, data management, and e-communications.
Areas of experience: Strategy planning, delivery channel planning, social media communications, website content management, and event management.
AREAS OF EXPERTISE
Press release writing
Teamwork and people management
Corporate Communication Specialist
Name of Company – June 2020 – Present
Provide communication counsel and support to the Human Resources Department
Serve as primary liaison and communication support for the human resources team participating in their meetings and developing communications strategy and materials to support the accomplishment of their objectives.
Oversee website development and manage all social media platforms and campaigns.
Write, edit articles and publish electronic and printed newsletters.
Manage press conferences and plan corporate events.
Monitor, analyze and communicate PR & media results every quarter.
Directly manage the team of graphic designers and finalize the creation and execution of a campaign.
Provide management with updates by preparing reports including analysis of performance and measurement results to monitor the progress of communications activity against KPI’s.
Officer PR & Communication (June 2016- April 2020)
Planned, updated and organized new public relations strategies.
Increased the exposure of services through effective publicity and PR.
Worked with members of Senior Management to discuss new brand ideas.
Prepares speeches for MD/CEO, addressed critical issues and organized social events.
Provided support to senior management regarding research and delivery of critical information to staff and other stakeholders.
Produced press-related documents including briefings and releases.
Developed corporate communications strategies and programs including project timelines.
Maintained the company’s website as well as review and update the same periodically.
B.A in English and Literature – University of xxxxx, May 2010
OTHER RELEVANT WORK EXPERIENCE
Name of company, October 2010–April 2012
Service Quality Officer (October 2010–October 2011
Coordinated and implemented service quality programs to promote the company service culture at the branch level.
Conducted branch visits and compiled monthly performance report for all branches.
Attended to enquiries from customers through different communication channels resolving their queries and recommending next line of actions.
Achieved business satisfaction and retention of clientele by supporting staff to exercise and provide exceptional customer service.
Worked with other service quality team to set achievable service targets for staff and monitored the progress.
Volunteer Speaker – Drug abuse and Misuse during the Australian Youth week, March 2018 – February 2019
Here are some skills that a corporate communication officer should have to make their work easier;
Excellent communication skills both orally and in writing
Excellent interpersonal skills
Good IT skills
Ability to prioritise and plan effectively
Awareness of different media agendas
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