Access Healthcare Review – Best For Healthcare Outsourcing

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Access Healthcare Review: Healthcare solutions merged with the best of technologies serve as a significant change in improving the overall quality for man now and in times to come. Hence, Access Healthcare offers a limelight fusion of the best technological innovations to improve the world of work in the healthcare industry.

Additionally, Access Healthcare has, through its automated and technological innovation improved the optimal performance of healthcare institutions in different ways. 

More so, to clear the air, Access Healthcare has carved a burning niche in the healthcare landscape, not by treating patients, but by empowering the institutions that do. 

Hence, in this article, Access Healthcare Review, we discuss the basic services offered by this agency, what makes them outstanding amongst others, and all you need to know to guide your decision process for a future collaboration or partnership. 

About Access Healthcare 

Access Healthcare is a network of healthcare providers and organizations spanning various services and locations founded in 2011 in India.

This agency was formed to cater to the need for standard operations in the healthcare field. Moreover, Access Healthcare is built to enhance the standard of financial, administrative, and clinical outcomes with its team of participating healthcare groups.

Furthermore, Access Healthcare works with hospitals, medical groups, billing companies, boutique RCM software, and healthcare systems to thrive in the competitive field through its technology lead solutions. 

Contact Address:

Website: https://www.accesshealthcare.com/ 

Contact: USA | +1 844.533.1307  –  INDIA | +91.44.4217 6066

Location 1: International Headquarters – A-9 First Main Road, Ambattur Industrial Estate, Chennai 600058, Tamil Nadu,

Location 2: US Headquarters – 4300 Alpha Road, Suite 200, Dallas, Texas 75244

Facts About Access Healthcare

  • 2011 –  Access Healthcare Services Pvt Ltd was established in India, offering medical billing and administrative support for healthcare organizations globally. 
  • Over the years, 20 global delivery centers in 9 cities in India, the Philippines, and the USA 
  • Developed and launched Echo–The industry’s first Intelligent Revenue Cycle Process Automation platform.
  • Support 500,000+ physicians and process over 400 million transactions per year.
  • Coverage of 80+ specialties
  • Manage $120+ billion in claims annually.
  • 2023: Continues to expand its network of providers and services, leveraging technology to enhance patient experience and operational efficiency.
(accesshealthcare.com)

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Access Healthcare Review: Core Services

Access Healthcare serves over 150 healthcare facilities with its services spanning across revenue cycle management, which covers a large percentage of its offerings, healthcare business outsourcing (BPO), and healthcare consulting. Let’s take a look at each:

1. Revenue Cycle Management (RCM): 

This forms the primary focus of Access Healthcare services. It branches down to other areas of significance that cover various services like medical billing, coding, collections, and denials management. Hence, by offering this service, Access Healthcare has significantly improved the quality of healthcare providers’ administrative, clinical, and financial outcomes through RCM expertise and technology.

2. Healthcare Business Process Outsourcing (BPO)

Access Healthcare offers several outsourcing services like application services, robotic process automation, and business process outsourcing to improve and optimize the healthcare operations and workflows of various clients.

3. Healthcare IT Services

Another major service offered by Access Healthcare is that it also provides IT solutions like revenue cycle management software, automation platforms, and data analytics to improve the workflow efficiency of its clients in the healthcare industry.

4. Healthcare Consulting

They offer consulting services to help healthcare providers optimize their revenue cycle, implement technology solutions, and improve overall operational efficiency.

5. Offshore Delivery

Lastly, Access Healthcare also services healthcare centers located offshore and far in distant countries. Hence, they deliver their services through delivery centers in various locations, aiming to offer cost-effective solutions while maintaining service quality.

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Access Healthcare Review – Basic Feature In Access Healthcare 

In this section, we discuss the basic features found in the Access Healthcare website about recruitment and careers for job seekers.

Recruitment

Access Healthcare’s recruitment process takes up a unique approach to recruiting qualified talents for partnering companies. Here is a sneak peek at their unique process:

#1. Recruitment model

The positions of managers and team leaders are appointed based on the prospective company culture and measurable metrics. However, candidates that scale the process must possess a college degree, and at least 20% must possess a master’s degree.

Moreover, for those under medical coding and denial management work, those in sciences and at least 3 years of working experience are selected. 

The recruitment process goes on in this order:

Out of 750 applicants, 50 are chosen based on given criteria, then they are taken through this process:

  • Resume screening
  • Typing text
  • Aptitude and Reasoning text 
  • Group Discussion 
  • Hiring manager interview 
  • HR interview 
  • RCM assessment for experienced hires 
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#2. Training and Tools

Access Healthcare prioritizes the growth and development of employers. Therefore, all who pass through the interview are given an intensive certification program to sharpen their skills to build enhanced growth.

The certification follows the following process:

  1. Foundation – Healthcare and RCM orientation 
  2. Customer and Process – Role-based, Process-specific training 
  3. On-the-job – Shadow training for on-the-job experience.
  4. Certification and continuation – Industry certification to build RCM specialists.

Career

Since Access Healthcare works in connection with different healthcare facilities, there are always job opportunities available in these facilities. However, jobs in Access Healthcare are listed in categories according to its various branches in India, the USA, and Manila. Meanwhile, these jobs are updated as much as vacancies are created. Here are some of the most common:

1. Jobs in India:

  • Medical Billing, Coding, & AR Caller Jobs: For example Medical Coder, Accounts Receivable Specialist, and Denial Management Specialist. These hands-on positions require keen attention to detail, strong communication skills, and a passion for accuracy.
  • Revenue Cycle & Technology Jobs: For example, Software Engineer, Quality Assurance Tester, and Application Development Specialist. 
  • Non-clinical Documentation Services: E.g. Medical Record Specialist and Quality Analyst

2. Jobs in the USA:

  • Revenue Cycle Careers: For example Specialist, Patient Financial Representative, and Coder Auditor. If you possess strong analytical skills, excellent communication, and a deep understanding of US healthcare systems, you will excel in this role.

2. Jobs in Manila:

  • Customer Service & Healthcare BPO: Medical Coder, Medical Data Analyst, and Patient Advocate Leadership Roles.
  • Technology Jobs

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Access Healthcare Reviews and Ratings 

  • AmbitionBox: Access Healthcare is rated 3.9 out of 5, based on 2.5k reviews by employees
  • Indeed: Access Healthcare is rated  3.6 out of 5 from 124 reviews 
  • Glassdoor: Access Healthcare currently holds a 3.2-star rating on Glassdoor (based on 376 reviews 

Pros and Cons of Access Healthcare

Patient-Centric Care (Primary Care Clinics – US)

Pros:

  • Strong doctor-patient relationships: Build long-term connections with primary care physicians who focus on personalized care plans and preventive health.
  • Tailored chronic disease management programs: Access affordable, specialized programs for managing chronic conditions like diabetes or heart disease.
  • Convenient online portal: Securely access medical records, schedule appointments, and communicate with your doctor through a patient portal.

Cons:

  • Mixed patient experiences: Some clinics may have long wait times or impersonal interactions, depending on location and provider.
  • Limited availability: Clinics may not be located near everyone, particularly in rural areas.
  • Potentially higher out-of-pocket costs: Depending on insurance coverage, patients may face higher copays or deductibles compared to urgent care or large hospital systems.

Cost-Effective Administrative Services (India):

Pros:

  • Competitive pricing: Medical coding and billing services can be significantly cheaper compared to US-based providers.
  • Scalable solutions: Cater to small clinics and large healthcare organizations alike, offering customized services based on needs.
  • Experienced team: Benefit from a team of trained professionals with expertise in international healthcare regulations and coding standards.

Cons:

  • Potential time zone delays: Communication and collaboration can be impacted by time zone differences between India and the US.
  • Data security concerns: Some may be hesitant to trust sensitive healthcare data being managed in India due to different privacy regulations.
  • Limited direct interaction: Working with a service provider overseas might entail less direct interaction with your team compared to a local service.

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Technological Innovation (Telehealth Solutions – US)

Pros:

  • Increased access to care: Patients can conveniently consult with doctors from anywhere via video conferencing, particularly beneficial for rural areas or those with limited mobility.
  • Improved efficiency: Online scheduling and consultations help save time and reduce administrative burden for both patients and providers.
  • Enhanced patient engagement: Access healthcare education materials, medication reminders, and personalized tracking tools through online platforms.

Cons:

  • Technology dependence: Requires reliable internet access and basic tech skills, potentially excluding certain patient populations.
  • Reduced physical examinations: Certain medical conditions may require in-person assessments, limiting ‌telehealth consultations.
  • Potential privacy concerns: Secure video platforms and data encryption are crucial to ensure patient privacy during virtual consultations.

Conclusion on Access Healthcare Review

For healthcare organizations seeking a comprehensive RCM partner with a tech-savvy edge, Access Healthcare is worth exploring. Just be prepared to do some further digging to get a complete picture of their offerings and pricing.

Editors Recommendation 

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